Healthcare That Feels Like Home
We didn't just redesign the waiting room — we eliminated it entirely.
The Problem with Waiting Rooms
Walk into a typical medical office, and you know the drill. A frosted glass partition. A clipboard. A sterile chair under fluorescent lights, surrounded by strangers, anxiously waiting to hear your name called.
For a pregnant woman, or anyone dealing with a sensitive health concern, this isn't just inconvenient — it's demoralizing.
So we tore it down.
We realized that being good doctors wasn't enough. The entire experience had to change. The traditional waiting room — with its barriers, delays, and anxiety — had to go.
"We wanted to create a space that reduces anxiety. If you feel at home, you can focus on what matters — your health."
See The Living Room in Action
A tour of the MomDoc Living Room experience.
Designed by Intent
No Glass Partitions
Our Concierges stand up to greet you, just like a host in their own home. No barriers between you and your care team. No sliding windows. No intercom. Just a person.
One Room, Complete Care
Every step — intake, exam, prescriptions, scheduling, checkout — happens in your private exam room. You never have to go back to the waiting area.
Designer Exam Rooms
Custom sinks, wood-style flooring, warm lighting. Every detail is chosen to simulate a home environment while maintaining hospital-grade sanitation standards.
The MomDoc Concierge
The Living Room model isn't just about furniture—it's about flow. Here is what your visit looks like:
- The Arrival: You are greeted the moment you walk in by a MomDoc Concierge—a trained medical staff member, not just a receptionist.
- The Check-In: She welcomes you, discretely verifies your contact information and insurance on her iPad, and collects your copay. No standing in line.
- The Room: The Concierge takes you straight back to your private designer exam room and begins your medical history.
- The Hand-Off: Once check-in is complete, your provider is alerted instantly that you are ready.
- The Visit: Your exam happens in the same comfortable room.
- The Check-Out: We bring the checkout to you. Your Concierge returns to send lab and prescription orders electronically, schedule follow-ups, and handle any other needs—all before you leave the chair.
- The Departure: Finally, she escorts you back through the Living Room with a smile and a thank you.
No shuffling between stations. No second waiting room. Just one room, complete care.
Women for Women
The Living Room is more than a floor plan. It's a promise. Under "Women for Women," patients who prefer an all-female care team can choose providers who share that commitment. But across every MomDoc practice, the standard is the same:
Every touchpoint is built around the emotional reality of women's healthcare:
- Privacy at every step. You will never discuss your insurance, your copay, or your reason for visiting within earshot of other patients.
- Family-friendly spaces. We know moms often come with kids. Our Living Rooms are designed to welcome your entire family, not just tolerate them.
- No barriers to care. No patient will be denied access to services due to inability to pay. A sliding fee schedule based on family size and income ensures that every woman can access the care she needs.
"At MomDoc, all women are seen." — This isn't a marketing slogan. It's a founding principle.
Technology in the Living Room
3D/4D Ultrasound
MomDoc was the first OB/GYN in Arizona to offer 3D and 4D Live Motion Ultrasound — letting parents see their baby in unprecedented detail.
da Vinci Robotic Surgery
Early adopters of the da Vinci surgical system for hysterectomies, myomectomies, and sacrocolpopexies — offering enhanced accuracy and faster recovery.
Virtual Visits
Remote consultations for routine follow-ups, prescription renewals, and initial consultations — so you can be seen without leaving home.
Accidental Genius: COVID-Ready Before COVID
The Living Room model was designed for privacy and speed, but it turned out to have an accidental advantage.
By eliminating the central waiting area, we inherently limited interactions between patients. By replacing clipboards and pens with iPads managed by a single Concierge, we removed shared surfaces. By doing everything in one room, we minimized the spaces you pass through.
When the pandemic struck in 2020, other practices scrambled to build social distancing protocols. MomDoc was already ready. Our standard way of working was already safer.
Be Seen Today
We also believe access is everything. We know your schedule is packed. We know symptoms are unpredictable. And we know the anxiety of waiting days for an appointment.
Our hours:
- Monday – Friday: 7:00 AM – 8:00 PM
- Saturday: 8:00 AM – 5:00 PM
Our promise:
- Same-day appointments available — call or text 480-821-3601
- Walk-ins accommodated whenever possible
This isn't aspirational. It's operational. With 70+ providers across 16+ locations and extended hours, same-day access is a reality, not just a claim.
Call today, and Be Seen Today.
Experience It Yourself
Book an appointment at one of our 16+ Living Rooms across the Valley. Call or text 480-821-3601.